Information & advice

This factsheet looks at the range of services available through NHS Direct, your local pharmacy and GP practice as well as ways in which you can have greater choice and involvement in your treatment and care.

Help that may be available towards travel costs to receive NHS services and towards cost of services for which a charge is made, such as NHS dental treatment, is also outlined.

The factsheet includes information on where to find out:

• GP services and out- of- hours care
• Supporting people with long term conditions          
• Introduction of the electronic prescription service
• NHS cancer screening programme
• Choosing where to go for hospital treatment   
• Help with Health Costs - the NHS Low Income Scheme, including the Healthcare Travel Cost Scheme
• Standards of care and how they are monitored
• How you can get involved in developing and improving local services
• Giving feedback, resolving problems and complaints
  

This factsheet looks at NHS services from an older person’s perspective and will be useful to older people and their families.

Further information

Please download our factsheet in the top right hand corner of this page.