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What is the problem

Too many older people live in poverty. Others with poor health cannot get the help they need to continue to live in their own homes safely and with a good quality of life.

Yet many thousands of older people do not claim all the benefits and allowances they are entitled to because they do not know about them or find the system or  forms too complicated.

Our survey of older people shows that they spend the extra money from claiming on essentials such as food, clothing, fuel bills, and getting help and making changes in their home. Worryingly this is what those who do not claim may well be going without.

Our advisers tell older people what they may be entitled to, help them fill in the forms and visit them in their own homes where necessary. But these services are being cut because of lack of funding.

  • 80% of Age Concerns say their information and advice funding is precarious or that they are under funded for what they do.
  • A majority say they have experienced funding cuts in the past twelve months.
  • There is a particular problem with lack of information and advice in rural areas.

  • Woman on the phoneGet involved

    We need your help to bring about change.

  • An adviserWhat we want

    We want the Government to make sure that there is enough funding so that older people can find an independent, trusted information and advice service to help them people whereever they live.

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Campaigns Team

Contact us

Email: Campaigns