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Consumer issues

Product and service providers should take account of the needs of older people to ensure that they:

  • are not marginalised in the competitive market
  • are able to access the range and quality of goods and services they require
  • can live as independently as possible.

Read our policy position on consumer affairs - please download the policy paper on the top right hand side of this page.

Response papersMore about PDFs

Policy position paper

Consumer affairs (35.53 Kb)

Sharp Selling Practices
Sale of assistive products to older people - £10
Email: Policy team