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Gordon Lishman‚ Age Concern England’s Director-General said:

“This programme is right to expose the poor care that many vulnerable older people have to endure. While these images are shocking‚ they will come as no surprise to many older people and their loved ones who have experienced similar treatment.

“Fortunately this is not an accurate picture of all hospitals as many offer a very good standard of care. However‚ it is a lottery‚ with standards varying widely from hospital to hospital and ward to ward.

“Ingrained ageist attitudes often lead to older patients receiving second-class treatment. The Government must do more to eliminate ageism in the health service. Steps have been taken‚ but this issue is far from being resolved.”

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