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Do you work in private retirement or sheltered housing in England and Wales? Then AIMS is an impartial Advice, Information and Mediation Service for you:

AIMS Hotline
 open Monday - Friday
9.30am - 4.30pm
020 8765 7465

Email: AIMS

  • Mediation meetingMediation for managers

    Find out how our mediation service can help you and your residents.

  • Man on phone with newspaperProfessional services

    We offer a variety of professional services for housing providers, managers, landlords, and staff in sheltered and private retirement housing.

  • SubscribeSubscribe to AIMS

    A subscription to AIMS provides management and staff, and their residents, with access to an enhanced range of services.

  • Asian womanAIMS for BME elders

    We are constantly working towards making our services more accessible to black and minority ethnic elders.