Do you live in private retirement or sheltered housing in England and Wales? Then AIMS is an impartial Advice, Information and Mediation Service for you:
Advice and information for residentsWe provide information and advice on sheltered or retirement housing related issues, legislation, good practice etc.
Residents panelMake your voice heard! We have Residents’ Panels for people living in leasehold or rented accommodation.
AIMS newsletterRESOLVE is AIMS' newsletter packed with useful case studies and information.
Lo-call helpline
open Monday - Friday
9.30am - 4.30pm
0845 600 2001
Email: AIMS
Mediation for residentsIf you are a resident in retirement or sheltered housing our mediation service could help you.
AIMS for BME eldersWe are constantly working towards making our services more accessible to black and minority ethnic elders.
Pets policyAIMS good practice guide on ‘Keeping pets in private retirement and sheltered housing’ is now available.