Campaigns & issues

“I feel like I can always turn to Age Concern if I need help‚ rather than having to depend on my family all the time”

“I wasn’t aware of my full benefits entitlements until the women’s community centre where I was learning English as a Second Language referred me to Shahida at my local Age Concern.

“When my personal circumstances changed‚ I had to take care of the bills myself. Within a few months I was in arrears with my council tax and rent bills. I was feeling anxious and worried about how I would cope.

“Shahida carried out a full benefits check for me‚ filled in all the claim forms and followed it through to the end.

“While I speak and understand basic English‚ she was able to give me advice in Asian languages which made it a lot easier.
“I was very happy when she told me that I was entitled to an extra £32.95 a week in Pension Credit‚ Housing Benefit to help with my rent‚ and Council Tax Benefit with a further 25% discount because I live on my own.

“I feel like I can always turn to Age Concern if I need help‚ rather than having to depend on my family all the time. Going to see Shahida was the best thing I ever did.”

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0800 00 99 66